Faq

Come to your appointment as relaxed as you can. When you tense up, the muscles around your hair follicles tighten, making the process more difficult (and more uncomfortable). Practice deep breathing—get your zen on, Baby. Because like many things in life, the anticipation is worse than the experience.

If you have a special occasion coming up and have never been waxed, we recommend scheduling your service at least three or four days prior to the big event. Better yet, try to schedule two waxes BEFORE the big day . This way you have time to recover from any reactions or post-wax tenderness, and you’ll get the first wax (the most uncomfortable one) out of the way prior to your wedding, vacation, music festival, comic book convention, pizza party, girl’s night, what have you.

Cancellation Policy: As a courtesy to our Vagicians and other clients, provide us with a minimum of 12 hours notice, if you need to switch your appointment time or cancel altogether. A late cancellation or missed visit leaves a hole in your technician’s day that could have been filled by another client. If any change or cancellation is needed within the 12 hours, or if you no-show for your appointment, you will be charged 50% of the service(s) booked. We do require a credit card on file to reserve appointments when booking. This applies to all appointment types, members and bundle use included.

BIKINI
Hair is removed from the top & sides of your undies. A quick and easy service to look trim and tidy!

FRENCH
This service goes deeper into the sides and top, and we also remove any hair between the bum cheeks. A good step to take before the Brazilian (we leave the most sensitive spots alone).

BRAZILIAN
Our specialty! With the Brazilian we take it all. Everything is removed, including the front, the labia, and between the cheeks. However, we can leave a small strip or triangle on top if you’d like.

Your health and safety is our highest priority. After all, cleanliness is next to Foxiness. Every technician must adhere to the following protocols:

• We have a very strict NO double-dipping policy. This means that each applicator stick is used only once, so the wax being applied is always sterile.
• In addition, our techs wear latex-free disposable gloves during every service. They place non-reusable waxing paper on the table for each new client.
• All implements used (such as tweezers or scissors, etc.) are sanitized and sterilized between clients.

For the first 24 hours after a wax it’s important to avoid exposure to heat and bacteria since your skin is vulnerable and prone to infection, this means:

• No swimming pools, saunas, hot tubs, hot baths or hot showers
• No tanning beds or sun exposure
• No activities that will lead to profuse sweating—this will create the ideal breeding grounds for germs (jazzercise class can wait)
• No scented soaps or perfumed products of any kind. You can soothe the skin with a clean cold compress, or ask your waxer about our post-care products, look for calming extracts like cucumber, aloe, chamomile, etc.
• No hanky-panky. In fact, avoid touching the area as much as possible, you may be transferring bacteria from your hands or other people’s hands to your freshly waxed skin. After a day or two, once you’re feeling back to normal, get on with your bad self and feel free to engage in all manner of Foxy behaviours!

Ready for the good news? It gets easier baby! Your hair will become finer, softer and more sparse with regular waxes. The degree and speed of progress will vary from person to person, but stick to a consistent schedule and you’ll be thrilled with your reduction in hair. Last but not least, don’t ever hesitate to call your friendly neighbourhood Vagicians. We’re in this together; approach us with any questions or concerns.

There are just a few things to keep in mind before having a visit with your Foxy Laser Technician:

1. Make sure your hair has had time to grow! We recommend 6-8 weeks after waxing or any hair removal method that pulls the hair from the root. Shave as much as you like in the meantime!
2. Stay out of the sun for 4 weeks prior. In fact, avoid anything that is going to tan your skin, including tanning beds and creams. Make sunscreen apart of your daily routine to help protect your skin!
3. Shave before your appointment. Our laser doesn’t target the hair itself, but the melanin in the hair follicle.
4. Come 10 minutes early. Our laser appointments are quick, which means we need to have everything completed, such as your intake form, before you head in! Come early, get settled, and enjoy a cup of tea or read through our “Gay Men Draw Vaginas” book – you definitely don’t want to miss out on that.

We get it. You busy babes have places to be! While the length of time for each area of the body is different, our services are still delivered the same way—fast and efficient. In fact, some areas can be completed in only a few minutes!

Since a Laser Underarm treatment, for example, only takes about 10 minutes, we ask that you please come 10 minutes early to ensure your intake form is complete and you are ready for your appointment.

With that in mind, your hair must have pigment to it. Extremely blonde, red, or grey hair cannot be effectively treated, as the melanin acts as the target. If your hair is lighter than your skin colour, you may not be a good candidate.

We have one of the best lasers in the galaxy, babe. This bad boy zaps away those unwanted hairs with 70%-90% hair reduction noticed after 6-8 sessions!

There are a few things that may cause regrowth, such as hormone changes (eg. pregnancy), however, on the whole, the process of laser is permanent! You can expect many follices to no longer produce any hair, while a few may only produce thin, light, virtually invisible hair.

Face treatments or products that includes retinols or AHAs and BHAs should be avoided for at least 4 weeks before treatment as well.

There are a few things that set our machine apart!

Large Spot Size: This means we can cover more area in less time, so your treatments will be done in a flash.

Contact Cooling: Direct cooling of the skin for the most comfortable experience.

Skintel Melanin Reader: This device takes accurate measurements of the active melanin in your skin. With this information, we accurately choose settings to best fit your skin type. The results? Increased safety and effective treatments!

You can book your touch-up, online or over the phone.

For online bookings please add, “laser guarantee touch-up” in the notes and special instructions section.

We get it, we get it – parking is CRAZY and sometimes everyone on the road is driving like a turtle. Don’t sweat it; Here at the box we totally understand that life can be unpredictable! If you know you are going to be late, please give us a call ASAP so we know your ETA. Keep in mind, if you are more than 5 minutes late for your appointment, we may not be able to accommodate your service. While we are quick as a fox, we do require the full appointment time to make sure we give you the best wax . If our Vagician can’t squeeze you in, we’ll be happy to reschedule your appointment for a time that works for everyone.

No, the services must be redeemed at the place of purchase. If you move, you can cancel and re-sign up at your closest location.

For laser memberships, the service credits must be redeemed by the initial member only.

For waxing memberships, the once monthly Brazilian or French wax credit can be transferred to another client as long as it is transferred and used prior to its expiration.

No, discounts cannot be combined. 

You will be billed once every 5 weeks for laser membership and once every 4 weeks for waxing memberships.

Since the time between laser services varies a lot more than waxing (eg. could be 5 weeks for an upper lip but 7 weeks for a half leg), we have extended the time between billing dates. Additionally, these laser service credits do not expire for a year (except the Diamond level) in case you have sun exposure or need to take a break.

No, you cannot pause or freeze a membership.

All memberhsips have a 3 month minimum sign up period. Once that 3 month period has passed, we only need 30 days notice to cancel. You can call or email the location you signed up with to cancel.

Buddy passes are given with the purchase of a Platinum or Diamond Laser Membership and are valid for one FREE underarm, upper lip, chin, or neck laser service. Buddy passes must be used by non-members only and expire after one year.

A buddy pass is redeemable for one free underarm, upper lip, chin, or neck laser service and expires after a year. They are not available for you (the member) to use. Just let us know who is going to use the service and we will add it to their account!

The buddy passes are only given at sign-up. If you cancel and sign-up again later, then you are only eligible to receive buddy passes once per year.

Laser Memberships – Gold & Platinum Tiers: Service credits expire ONE YEAR after the purchase date even after the membership has been cancelled. Credits roll over each month if they are not used.

Laser Memberships – Diamond Tier: Clients only receive Unlimited Laser while their membership is active. No credits roll over or stay on your account.

Waxing Membership: Services are only active for 30 days after being added to your account. They do not roll over each month.

Memberships will continue to renew until a member requests cancellation. We require one month’s notice for membership cancellation.

Sign up is easy! You can sign up in person on your next visit, or you can sign up online and start redeeming your credits immediately. To sign up online, just choose the Foxy Box location you’d like to sign up with under the Locations tab, select the Memberships button on that location page, and pick the membership that is right for you!